An outreach/casework initiative established to work with individuals who reside in digital deserts to engage, assess, and connect them to empowering resources and opportunities. Guest engagement is implemented through video conference platforms (i.e., Zoom, Teams, etc.) along with our 10 Step Road Map method accompanied by a CRM system. Our 10 Step Road Map method establishes a comprehensive network of support that caters to our guests’ individual needs, while establishing them digital identities, and virtual voicemail/phone numbers where needed.

10 Step Roadmap System:

– Optimized 1:1 casework approach
– Customizable process, specific to clients’ individual needs
– Establishes comprehensive support network for sustainable success